Ubiquo: always by your side, sustaining your profitability

UBIQUO has a mission because it is an extensive offering with a clear objective: enhancing your profits by acting on all possible aspects with all feasible tools and strategies. But what exactly is UBIQUO?

Until today, key players in our industry have provided different answers to different issues. For example: remote assistance to solve an unforeseen breakdown, data analysis to indicate a better way of optimising lacquer consumption, software tools enabling production line simulation, VR visors to help train staff. UBIQUO inverts the point of view. It’s the customer’s point of view, looking at how to be more efficient, how to be more competitive, how to make more money.

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How does it work?

UBIQUO is a 360° service-offering including all value-adding elements whose aim is to make your business more profitable. How? Service packs addressing issues such as reliability, data fruition, efficiency and competence. All spheres come into play: digital, virtual and physical. In whatever circumstances, we support you wherever and whenever you need our services, anywhere in the world. That’s why it’s called UBIQUO.

UBIQUO comprises anything from remote assistance to simple software solutions ensuring data transfer, more complex software tools such as our Industry 4.0 suite including cCloner/ cMaster/ cTracker etc., hardware such as a VR visor or HoloLens, but also expert consultancy and support, people who understand and answer your needs.

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Technical support

Cefla Finishing provides its customers with expert technical support at both a local and global level. Thanks to a widespread network of branches, agents and subsidiaries providing authorised technical assistance, maximum availability and competence is ensured at all times. We also provide remote assistance giving immediate answers to queries made online, thus assuring real-time control of the situation and accurate diagnostics.

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Would you like to receive more product information or establish direct contact with us? Don’t hesitate to write: we’ll provide a fast response to all your requests.


Spare parts

Close to our customers throughout the world, Cefla Finishing Service accompanies customers throughout the entire product life-cycle, providing support and advice at all times whatever their needs. A stock availability of over 20,000 different parts numbers means we can get that vital spare part to you in the fastest possible time.

How can you request spare parts?
Before contacting the Cefla Spare Parts service in Imola (Italy) or the subsidiary/foreign dealer, always check the spare parts catalogue supplied by Cefla together with the machine to ensure exact identification of the part you wish to order.

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Preventive maintenance

Cefla Finishing has developed tailored maintenance programmes to respond to the multiple needs of each customer. Machine maintenance or configuration updates are always accompanied by an in-depth assessment of the equipment to ensure only the very highest standards of quality and maximum reliability.
Maintenance services fall into two categories, either an all-inclusive programme ensuring a budget which covers all unforeseen events and expenses, or a modular version for customers requiring more flexibility, which can be tailored to certain frequencies and effective customer requirements. 

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Asset Protection Programme

For customers requiring more flexibility there exists the possibility of modulating contracts according to consumption, defining frequency and achieving effective preventive action.

Rechargeable Preventive Programme

An all-inclusive proposal that allows you to manage a budgets for maintenance. So, you will avoid any unexpected events and always have total transparency.