Before contact the Spare parts service at Cefla Imola-Italy, subsidiary or foreign dealer please consult the spare parts catalogue supplied by Cefla together with the machine to properly identify the exact parts needed. The following information is required when ordering parts: - machine type and serial number - part code, description and desired quantity - model and serial number of assemblies such as fans, pumps, motors, gearboxes and speed variators. Along with the information about your company and parts required we kindly ask you to specify the name of your freight forwarder and desired type of shipment: air, sea or road. Material supplied against payment by Cefla is generally returned ex works. The client is responsible for choosing the freight forwarder as well as all shipping charges. As concerns express couriers that normally guarantee delivery in 24-48 hours, it is advisable to open an account with the company to significantly reduce shipping costs. As an alternative, it is possible to make arrangements with the Spare parts service at Cefla Imola or our representative for a different type of return or free domicile shipment. In these cases shipping charges will be calculated based on the rates Cefla has established with the freight forwarder and billed on the sales invoice.