UBIQUO: DIGITAL TOOLS

Design and simulation, supervision and control. Service.

UBIQUO is a carefully selected combination of service packs and software solutions designed to enhance your business by acting on all its aspects with a tailored mix of expert consultancy and digital tools. A 360° package devoted to efficiency, reliability, competence, predictability etc. Conceived with an aim to answering a real business need with a concrete benefit in order to improve a customer’s profits.

All spheres come into play: digital, virtual and physical. In whatever circumstances, we support you wherever and whenever you need our services, anywhere in the world. That’s why it’s called UBIQUO.

WHAT DO WE MEAN BY PHYSICAL?

People who understand your business, who appreciate your objectives and work together with you, sharing your priorities. Industry professionals, specialist technicians, who will offer consultancy or even training sessions, on-site with your staff and on your machines. People who will shape their support to coach your business success.

WHAT DO WE MEAN BY VIRTUAL?

If our physical presence is not necessary or unsuited to your actual need, we provide remote support anywhere in the world. We also arrange training sessions using VR devices, which can also be used to intervene if a technical problem arises. Virtual also includes our simulation solutions, optimising line configuration and enabling training prior to installation.

WHAT DO WE MEAN BY DIGITAL?

Quite simply everything which can be digitalised and analysed, production data to boost efficiency, statistics to optimise your plant, applications to monitor and track production, even single pieces on a line. Software and Industry 4.0 tools developed to control key parameters and allow companies to share data with their own ERP system.

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SERVICE PACKS

Consultancy, analysis and professional support to respond to your needs and achieve your business objectives

  • Rapid diagnosis of malfunctions and setting errors
  • Predictive analysis and preventive maintenance
  • Immediate availability of essential parts
  • Expert advice to maximize machine efficiency
  • Constant presence for rapid physical, digital and virtual support

Smart Pack

A new dimension in remote support

  • Smart Pack provides the opportunity to benefit from corrective actions performed remotely in real time
  • PLC and HMI software updates are made available on an ongoing basis
  • Customised instructions are supplied for machine management in the event of errors
  • With this service pack you are sure of obtaining 100% responsiveness
  • Remote support retrofit kit available
  • Individual machine access

Bundle Pack

Machine optimisation in one day

  • Bundle Pack is an affordable and rapid one-day service offering to restore optimal equipment parameters with an immediate effect on the coating process
  • Expert advice on how to increase production efficiency with consequent savings
  • Operator training
  • Replacement of consumables

Reliability Pack

Prevention and savings with cMaster

  • Reliability Pack makes data available in real time, which is subsequently analysed by experts to extract error messages and advise long-term actions
  • Information elaborated to generate comprehensive maintenance schedules
  • Combination of the diagnostic algorithm
  • cMaster retrofit available
  • Line maintenance management
  • Optional UBIQUO Smart back-up

Efficiency Pack

Maximum productivity with cTracker

  • Efficiency Pack ensures advice on production management and support for global predictive maintenance
  • Through analysis of operating data and productivity data, customers gain in line efficiency management
  • Optional UBIQUO Smart back up

WhitePaper

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It offers more than remote assistance to solve an unforeseen breakdown, more than data analysis to indicate a better way of optimising lacquer consumption, more than software tools enabling production line simulation.

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Discover all the advantages of the UBIQUO service package

SOFTWARE SOLUTIONS

Specialist digital tools and webbased applications to simulate, track, manage and optimise your production

  • Obtain a realistic picture of your line and its productivity
  • Manage and supervise your line from a single control point
  • Gain greater control over your line and individual machines
  • Improve the performance and efficiency of your processes
  • Optimise and speed up technical tasks and maintenance

cCloner

We design the best possible finishing line for you

  • Realistic configuration of the line layout: a sound, reliable picture made up of measurements, 3D imaging and objective data
  • Accurate operational simulation: prevent problems, avoid machine downtimes, access more general information right from the design stage
  • Accurate simulation of productivity and consumption: finding the best configuration gives you a realistic forecast of the situation, also in terms of productivity and energy/heat consumption

You may want to evaluate the ROI before defining your purchase of production equipment. We make that possible with cCloner, by simulating your production, configuring your line correctly and evaluating lacquer, thermal and electrical energy consumption. This is much more than a static layout of your production line. cCloner will assess processing times, calculate the overall coated surface area of a single line, enabling you to invest with fewer risks than ever before.

cTracker

Manage and supervise your line from a single control point

  • Set up and control the entire line via a single monitor, for both Cefla and third party machines
  • Piece tracking on the line enabling production changeovers without having to empty the line
  • Reports and data analysis: gather line data and analyse productivity
  • Fast assistance: alarm/warning management and remote service pack enabler 
  • Orders and production data exchanged between ERP system and line: transmission of data needed to make the 'recipes' and feedback of completed processing cycle info to the ERP system

Avoiding bottlenecks, downtime and minimising all factors that will generate inefficiency is an issue our customers are faced with regularly. One tool to track and control production from one single point, gathering all data and feeding them to and from the company’s management software is what our cTracker and cLink solutions take care of. cTracker also allows you to adapt production parameters to handle new thicknesses and colours on the fly, and enables tracking of a single production batch on the line or even single pieces.

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cMaster

See how your machines are working, at any time.

  • Real-time monitoring of production status via internet-connected smartphone/tablet
  • Instant data tracking: access to machine info (temperatures, power levels, machine states) and independent control of production data (number of pieces produced, total surface areas coated/printed)
  • Digital maintenance list: intelligent forecasting thanks to machine learning. cMaster is a key remote assistance service enabler 
  • Production history: pieces produced, surface areas coated/printed, etc.
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Frequently Asked Questions

What does digitizing my factory mean?

Firstly, digitizing your factory means converting production processes by moving away from traditional systems towards highly automated, interconnected ones that also act as a rich data source. As we see it, this digitization makes sense if it allows your company to remain competitive, cut costs and maximise profits.

What data is available to me? What do I need it for?

The available data ranges from traceability data - stored by our cTracker line supervisor which saves all events, alarms and plant parameters, associating them with production batches - to detailed data on individual machines (telemetry) and the production statistics managed by our IoT product, cMaster.

Can my competitors see my data?

Absolutely not! We use commercially available, secure, certified remote assistance software. Security assessments carried out together with our specialised partners ensure top-grade data confidentiality. They also ensure the data is readily available and safely stored.

Can machine downtimes be predicted?

There are several ongoing projects concerning analysis of the data collected by our Ubiquo software tools. The goal is to anticipate any problems and provide services that are both predictive and proactive:
- to improve performance
- to prevent finishing line breakdowns and stops
- to reduce spare part and finished product stocks.

How can I know whether the coating system will cause problems after assembly?

Our unique know-how allows us to process all operational data and extrapolate from it the tasks needed to pro-actively improve the output of coating processes and ensure their stability and repeatability.  Note also that our extensive experience in the field gives our solutions exceptional efficiency.

Is there something that allows me to monitor my coating process?

Of course. At all times cTracker, our line supervisor, lets you:
- set up and check the entire line from a single point
- trace workpieces on the line
- export alarms/production reports
- exchange information with your internal company systems.

How can I know whether the production process is working properly?

Our line supervisor, cTracker, provides you with an OEE/KPI section that lets you monitor line capacity and productivity. And you're not alone! We provide customers with expert technical support both locally and globally. A far-reaching network of branches, agents and affiliates provides authorised, highly qualified technical assistance. We also provide remote assistance by providing immediate answers to on-line questions, thus ensuring real-time situation monitoring and accurate diagnostics as regards both technical aspects and the process.

How can I get an overview of the whole line from a single point?

Our cTracker line supervisor has been specifically designed to control our machines from a single point on the line. In fact, on large-scale lines with multiple machines, it would be unthinkable to manage production changeovers and modify parameters or work recipes via the control panels on each individual machine. That's why the cTracker solution manages everything via a single screen at the beginning of the line.

How can I simulate my production process?

Simulation is a valuable tool, hence the introduction of a pre-sales service called cCloner. More specifically, this line simulator can:
- show a realistic 3D configuration of the line layout: a sound, reliable picture made up of measurements, 3D imaging and objective data.
- provide accurate line operation simulation: to prevent problems, avoid machine downtimes and have more general information right from the design stage.
- simulate real productivity and consumption: finding the best configuration gives you a realistic forecast of the situation, also in terms of productivity and energy/heat consumption.

Is there an alarm system to tell me if something is wrong?

Yes. Alarms are an essential part of the machines as they provide information vital to the prevention of downtimes and the easy pinpointing of problems. Together, the individual machine control panels, cTracker line supervisor and IoT cMaster ensure you have detailed alarm lists available at all times. With cMaster you can also get automatic notifications on your mobile devices to keep you informed wherever you are.

Can I buy spare parts directly via the machine?

Yes, cMaster now features a Spare Parts section (available on enabled machines). This feature lets you put in a request directly via the virtual Web App cart, thus speeding up the spare parts management and retrieval process.

Is there a plant maintenance planning tool?

The IoT cMaster tool features a Maintenance section where you're offered maintenance services, grouped by function. The software manages scheduling and reminds you of deadlines according to actual machine running times.